FAQs
Frequently asked questions.
Answers to common patient questions about appointments, services and emergency guidance at Protea Medical Centre.
Questions
Everything you need to know before your visit.
Use these common questions as a starting point before contacting the practice or submitting an appointment request.
Appointments
Do I need to book?
Some services require appointments. Reception can advise the best next step for the service you need.
Are walk-ins accepted?
Dr Hoosen C. Peer sees walk-ins and appointments where appropriate, subject to practice capacity and clinical priority.
Is my appointment confirmed when I submit the form?
No. Appointment requests are not confirmed until Protea Medical Centre contacts you.
General Practice
Which doctors are available?
General practice care is provided by Dr Hoosen Cassim Peer and Dr Aaqilah Patel.
Does the practice see children?
Dr Hoosen C. Peer sees paediatric patients.
Can I request repeat medication?
Repeat medication requests may require assessment or follow-up. Reception can advise what is needed.
Women's Health
Can female patients request to see Dr Aaqilah Patel?
Yes. Dr Aaqilah Patel sees female patients by appointment.
Procedures
Are circumcisions available?
Circumcision services are performed by Dr Hoosen C. Peer following clinical assessment.
Do all procedures require assessment first?
Yes. Suitability, preparation, consent and aftercare are discussed before a procedure proceeds.
Dental
Is dental care available at the centre?
Yes. Dental care is provided by Dr Mariam Bibi Sujee, Dentist. Specific treatments should be confirmed with reception.
Lab
Are laboratory services available?
Yes. Laboratory services are provided by JDJ Diagnostics. The workflow should be confirmed with the practice.
Medical aids and payments
Should I confirm medical aid cover before visiting?
Yes. Patients should confirm medical aid cover, benefits and payment requirements where needed.
Emergencies
What should I do in a medical emergency?
Attend the nearest emergency unit or contact emergency services immediately.
For medical emergencies, please attend the nearest emergency unit or contact emergency services. This website does not provide emergency care.